Why Your FMCG Sales Are Slipping

TLDR

Introduction

If you’ve ever launched a great campaign, only to watch the sales needle barely twitch, you’re not alone. It’s one of the most frustrating parts of growing an FMCG brand: you’ve done everything right, and still, something’s missing.

Often, it’s not your product.

Not your pricing.

Not even the ad spend.

It’s your stock visibility.

Why Visibility Is Quietly Costing FMCG Brands Millions

For brands selling through major retailers, one of the biggest blind spots is what happens after you’ve shipped product out.

  • Was it delivered to the right DC?
  • Is it live in the stores you expected?
  • Is the product online and in-store?
  • Is it being promoted without actually being available?

Most brands don’t know until it’s too late.

And here’s the thing: a missing SKU isn’t just a logistics issue. It’s a growth problem.

Distribution ≠ Execution

Just because a product’s “in range” doesn’t mean it’s on shelf. It doesn’t mean it’s visible. And it definitely doesn’t mean your campaign is supported.

Retailers have their own systems, teams, and processes but it’s your brand on the line when things go wrong. And if a key SKU is out of stock during a promo window, that’s more than a missed sale it’s a lost customer moment.

Common Gaps Brands Miss:

  • A new product launch that hits 80% of stores, not 100% as planned.
  • Online stores showing “out of stock” while physical stock sits untouched.
  • Reps chasing problems by feel, not facts.

These aren’t rare edge cases, they’re everyday friction points that chip away at your growth without you even noticing.

So, What Can Brands Do?

Here are some smarter strategies leading food and FMCG brands are starting to use:

1. Track Where Execution Breaks Down

It’s not enough to see scan data 10 days later. If you’re waiting a week to find out a SKU didn’t land, that’s a week of lost sales you can’t get back. Daily checks help catch rollout or delivery issues earlier.

Pro tip: Use tools that let you see store-level status. You’ll know what’s happening in the last 24 hours, not last week.

2. Use Real-Time Signals to Guide Field Teams

Stop sending reps into stores blind. Whether it’s online availability or in-store stock checks, give your team a filtered list of where the problems actually are.

3. Get Proof to Escalate Faster

Retailers can move fast but they can move faster when you can show evidence. A screenshot of an out-of-stock page or a gap in promo execution? That gets attention.

4. Compare Competitor Activity Daily

Want to know why a rival’s sales are spiking? Track their SKU availability just like yours. Their success might be less about pricing and more about simply being on shelf consistently.

Sources

Why Your FMCG Sales Are Slipping

Staff talking with each other in a boutique grocery store.

If you’ve ever launched a great campaign, only to watch the sales needle barely twitch, you’re not alone. It’s one of the most frustrating parts of growing an FMCG brand: you’ve done everything right, and still, something’s missing.

Often, it’s not your product.

Not your pricing.

Not even the ad spend.

It’s your stock visibility.

Why Visibility Is Quietly Costing FMCG Brands Millions

For brands selling through major retailers, one of the biggest blind spots is what happens after you’ve shipped product out.

  • Was it delivered to the right DC?
  • Is it live in the stores you expected?
  • Is the product online and in-store?
  • Is it being promoted without actually being available?

Most brands don’t know until it’s too late.

And here’s the thing: a missing SKU isn’t just a logistics issue. It’s a growth problem.

Distribution ≠ Execution

Just because a product’s “in range” doesn’t mean it’s on shelf. It doesn’t mean it’s visible. And it definitely doesn’t mean your campaign is supported.

Retailers have their own systems, teams, and processes but it’s your brand on the line when things go wrong. And if a key SKU is out of stock during a promo window, that’s more than a missed sale it’s a lost customer moment.

Common Gaps Brands Miss:

  • A new product launch that hits 80% of stores, not 100% as planned.
  • Online stores showing “out of stock” while physical stock sits untouched.
  • Reps chasing problems by feel, not facts.

These aren’t rare edge cases, they’re everyday friction points that chip away at your growth without you even noticing.

So, What Can Brands Do?

Here are some smarter strategies leading food and FMCG brands are starting to use:

1. Track Where Execution Breaks Down

It’s not enough to see scan data 10 days later. If you’re waiting a week to find out a SKU didn’t land, that’s a week of lost sales you can’t get back. Daily checks help catch rollout or delivery issues earlier.

Pro tip: Use tools that let you see store-level status. You’ll know what’s happening in the last 24 hours, not last week.

2. Use Real-Time Signals to Guide Field Teams

Stop sending reps into stores blind. Whether it’s online availability or in-store stock checks, give your team a filtered list of where the problems actually are.

3. Get Proof to Escalate Faster

Retailers can move fast but they can move faster when you can show evidence. A screenshot of an out-of-stock page or a gap in promo execution? That gets attention.

4. Compare Competitor Activity Daily

Want to know why a rival’s sales are spiking? Track their SKU availability just like yours. Their success might be less about pricing and more about simply being on shelf consistently.

✨ Visibility Is the New Advantage

Great brands still need great marketing, but execution is where the real gains are hiding. When your team has visibility, you can:

  • Fix problems before shoppers notice.
  • Prove value to your retailers.
  • Make better decisions, faster.

Whether it’s tracking availability, closing execution gaps, or keeping reps focused on the right stores, visibility gives you control back.

🚀 The Bottom Line

Growth doesn’t just come from new channels or bigger ad budgets, it comes from removing the friction between your product and your customer.

Want a simple place to start?

Do an audit of one of your top SKUs.

Ask: Can I confidently say it’s live in every store it should be?

If the answer is “I think so,” there’s your opportunity.

Need a hand?

If you're working in FMCG, you know how easy it is for stock issues to quietly derail a campaign. Having store-level stock visibility can make all the difference. It’s not just about tracking what’s sold, it’s about knowing what’s actually on shelf, today. Tools that offer daily stock tracking and real-time insight into SKU availability help you move faster, respond sooner and plan smarter.

If you’re curious where your product stands right now across Coles, Woolworths, Countdown or New World, we can run a free SKU-level availability check for you. No pressure, just clarity. Let’s take a look.

Sources